Discrimination Complaints

If you feel you have been discriminated by the county, you may file a complaint

Client Discrimination Complaint Procedure

The Social Services Agency Civil Rights Officer investigates complaints of discrimination or retaliation filed by the Agency's clients and applicants of public assistance. The authority to investigate is governed by The California Department of Social Services and Division 21. The role of the Civil Rights Officer is to objectively investigate allegations of discrimination and render findings on complaints. All investigations are handled in a manner that maintains confidentially to the extent reasonably possible.

If you feel the county has discriminated against you, you can make a discrimination complaint to the County's Clients' Civil Rights Officer.

If this discrimination also affects your benefits or services, you must also ask for an Appeal or resolve through Client Concerns if you wish to challenge the County's decision on your benefits or services.