Agency Updates

APR 25

MASS CARE & SHELTER PLAN ADOPTED!

Know the Plan. Be the Difference. Stay Ready.

On February 18, 2025 the Alameda County Mass Care & Shelter Plan; annex to the Alameda County Emergency Operations Plan was adopted by the Alameda County Board of Supervisors (BOS)—and it's a game-changer for how we support our community in times of disaster. From food and shelter to essential services, this plan helps us step up when it matters most. It’s a big win—for our agency, our staff, and the people we serve.

Curious what’s in it? Ready to be part of the impact? Click on Learn more button!

Agency Updates

APR 25

New Chip and Tap EBT cards are coming starting February 2025!

To reduce electronic benefit theft, the California Department of Social Services (CDSS) is upgrading EBT cards to Chip and Tap enabled cards starting from late February 2025 with mass card replacement mailings. Current EBT cardholders can expect to receive their new EBT card in the mail and do not need to visit a Social Services Agency (SSA) office to receive the updated card unless the cardholder is using the SSA office as their mailing address.

For more information about this change is available here:
English Spanish Farsi Chinese Cambodian Tagalog Vietnamese

Agency Updates

APR 25

Alameda County Social Services Agency Career Opportunities Page

Alameda County Social Services Agency (SSA) has developed a dedicated page to provide updates on current employment opportunities within our Agency. If you are a dedicated public servant and love working with the community, check out our open positions and apply today!

Here is the direct link: https://www.alamedacountysocialservices.org/about-us/administration/Human-Resources/career-opportunities

Or click on the Learn More button to visit our careers page directly.

Agency Updates

APR 25

Full Scope Medi-Cal Regardless of Immigration Status

Starting January 1, 2024, Alameda County residents 26-49 years of age can receive if they meet all other Medi-Cal eligibility criteria. This is the last remaining age group to be added to the Medi-Cal eligibility following the Young Adult Expansion in January 2020 for individuals up to age 26 and the Older Adult Expansion in May 2022 for individuals aged 50 or older, which means that of all ages will now be potentially eligible for full scope Medi-Cal regardless of immigration status, if they meet all other Medi-Cal eligibility criteria. This change will take effect throughout the state of California.

Full scope Medi-Cal provides medical, dental, mental health, family planning, vision care and also covers other services such as treatment for substance abuse, prescriptions, transportation for doctor and dental visits and to get your medicine, and more.

Individuals and families  who are currently enrolled in restricted scope Medi-Cal will automatically be enrolled in full scope Medi-Cal and will receive notifying them of this change and if they will need to enroll in a Medi-Cal Managed Care Plan.

Receipt of Medi-Cal is Not Considered a Public Charge  

The U.S. Department of Homeland Security and U.S. Citizenship and Immigration Services do NOT consider receiving health, food, and housing benefits as part of the public charge determination.

For more information, Please visit HealthyAC.org to view the Adult Expansion flyer.

Agency Updates

APR 25

EBT SCAM ALERT

If you are an EBT cardholder and receive a text, call or email asking for your card number, PIN or any personal information, do NOT provide it. There are reports of an EBT scam and attempts to steal benefits. Alameda County Social Service Agency (ACSSA) will never ask for this information through phone, text, or email. EBT cardholders should never provide personal information to unknown third parties. For any questions regarding your EBT card, please call (877) 328-9677 or click here for more information and click here to view the flyer. For information available in other languages click on the name of the languages listed: Spanish, Cambodian, Vietnamese, Cantonese, Mandarin, Tagalog, Farsi, Dari and Pashto.

Remember to download the ebtEDGE mobile application on the App Store or Google Play Store to further protect your benefits!   

New EBT CHIP/TAP Cards will be issued to cardholders soon.  More information about this change is available here: English, Cambodian, Chinese, Farsi, Spanish, Tagalog, Vietnamese.