Agency Updates

NOV 29

EBT SCAM ALERT

If you are an EBT cardholder and receive a text, call or email asking for your card number, PIN or any personal information, do NOT provide it. There are reports of an EBT scam and attempts to steal benefits. Alameda County Social Service Agency (ACSSA) will never ask for this information through phone, text, or email. EBT cardholders should never provide personal information to unknown third parties. For any questions regarding your EBT card, please call (877) 328-9677 or click here for for more information. 

Agency Updates

NOV 29

COVID-19

Lobbies are currently offering limited in-person services to prevent the spread of COVID-19, but the Alameda County Social Services Agency (ACSSA) continues to provide essential services. See updates on COVID-19 services and pandemic public benefits available to Alameda County residents.

Agency Updates

NOV 29

Advance Child Tax Credit Payments Have Begun - Don't Miss Out!

Advance Child Tax Credit payments will be a game changer for thousands of East Bay families with dependent children. From 7/15/21 through 12/15/21, eligible families can receive advance payments of up to $300 per month for each child age 6 and under and up to $250 per month for each child between the ages of 6 and 17. Households who were not required to file a tax return in 2019 or 2020 and families experiencing homelessness are eligible and may register at the IRS Non-filer Sign-up Tool . Required tax filers who have not yet filed should file their 2020 tax return as soon as possible using the free IRS tax filing website or by contacting their local VITA site. Eligible households that have already filed their 2020 tax returns will receive payments with no further action required. See flyers in English; Spanish; Simplified Chinese; and Traditional Chinese, or the link below to more information from the IRS.

Agency Updates

NOV 29

Biden Administration Ends Expansion to the Public Charge Rule

The Biden Administration has taken action to end the Trump public charge policy. It is now safe for immigrants and their families to use the health, nutrition, and housing programs to which they are legally entitled without fear or confusion.

Agency Updates

NOV 29

General Assistance Online Application

The General Assistance (GA) online application and redetermination is now available in Spanish, Chinese (Traditional and Simplified), Tagalog, Vietnamese, Cambodian, and Farsi languages. To submit a GA application or redetermination online, click here.  

Agency Updates

NOV 29

CalFresh and CalWORKs Online Appointment Rescheduling

Did you know you can now reschedule your CalFresh and/or CalWORKs application or renewal interview appointment online? To reschedule your appointment for a time that works for you, click HERE. You will need to provide your first and last name, date of birth, and case number. Your case number can be found on most letters we send you in the top right-hand corner. You can also use our Customer Automated Response System (CARS) HERE to message a worker.